Ascott × The Travel Nanny

Trusted childcare for Ascott guests

Extend the Ascott Star Rewards experience beyond the room — with vetted nannies that help travelling families make the most of every stay, in over 220 cities worldwide.

220+Cities

14Lodging brands

5M+ASR members

Guest childcare intake

For hotel and residence teams arranging a Travel Nanny for an in-house guest.

Concierge-friendly — under 5 minutes
Vetted caregivers matched to your property
Coordinated directly with your guest

Start guest intake

For Ascott property teams only. Secure partner intake.

TNThe Travel Nanny

A partnership built for hospitality

Discover ASR unifies Ascott's global portfolio on one platform. Together with The Travel Nanny, we give property teams a seamless way to offer premium childcare — so families travelling with children enjoy the same elevated care they expect from Ascott.

Member & guest benefits

Why properties partner with us

Vetted, travel-ready nannies

Every caregiver is background-checked and experienced supporting families away from home.

Concierge for your front desk

A simple intake form your team completes in minutes — we handle matching and guest coordination.

Elevated guest experience

Help families enjoy dining, spa time, and city exploration while children are in trusted hands.

Built for Ascott properties

Tailored for serviced residences and hotels across the Ascott portfolio worldwide.

Guests in a Somerset serviced residence living room

For your guests

Home away from home — with room to breathe

Parents explore the city, enjoy a long lunch, or catch up on rest while children spend time with a caregiver they've met and approved in advance.

Request childcare for a guest

How it works

Three steps for your team

01
Submit a guest request
Your concierge or front desk completes our partner intake form with stay dates and family details.
02
We match & coordinate
The Travel Nanny team sources vetted local caregivers and keeps your team updated.
03
Families enjoy their stay
Guests meet their nanny, confirm the fit, and book care — so parents can truly unwind.

Participating brands

One loyalty programme across the Ascott portfolio

Ascott
Citadines
Somerset
lyf
Quest
The Crest Collection
Préférence
Vertu
Harris
Fox
Yello
POP!

Ready to arrange care for a guest?

Use the Ascott partner intake form — your concierge team can submit a request in minutes.

Open guest intake form