The process · 6 EASY STEPS

From first inquiry
to first dinner out.

We move at your pace. Some families book in days. Others take their time meeting nannies. Either way we are with you every step.

STEP 01 / 06
3 minutesFree

Destination Country. Travel Dates. How many kids.

Just enough for us to get started.

Tell us where you are going, your travel dates and a little about your kids. Names, ages, anything we should know. The form is short on purpose.

  • Japan, Taiwan and Hawaii
  • We recommend booking at least 14 days before your trip
  • Up to 3 children per booking. Age ranges reviewed for the right fit.
Your trip
Country Japan · Tokyo
DatesJun 14 → Jun 21 7 nights
ChildrenAYLA4YKAI18M
Continue
STEP 02 / 06
Within 24 hoursFree

We get to work.

Our team reviews your inquiry and hand selects nanny candidates from our vetted local network based on your family's specific needs. We will follow up within 24 hours.

    Eiko — Tokyo concierge
    Online now
    Hi Sarah! I saw your Tokyo trip just came in — I'd love to chat for 10 min before we match you.
    A few questions: how does Ayla feel about strangers? And does Kai still nap at 1?
    Ayla warms up after a snack. Kai is religious about his nap.
    Perfect. I'm thinking Hiromi or Yuki — both are gentle with shy kiddos. Sending matches in a few hours.
    EIKO IS TYPING…
    STEP 03 / 06
    20–30 minFree

    Meet your matches.

    Within 24 hours our team sends you curated nanny profiles with bios and intro videos. Each match is hand selected based on everything you shared with us about your family.

    No guessing. No scrolling through a directory. We do the work so you can simply choose who feels right.

    • Curated profiles delivered to you directly
    • Intro videos included
    • Matched to your family's specific needs
    Hiromi T.98%
    Tokyo · 9y · JP · EN
    Yuki S.94%
    Kyoto · travels · 11y · JP · EN · FR
    Aiko M.89%
    Tokyo · 6y · JP · EN
    STEP 04 / 06
    Within 24 hours$49.99 booking fee

    Connect before you arrive.

    Schedule a video call with your top match before your trip. Ask everything. Get comfortable. By the time you land she already feels familiar to your family.

    • One complimentary Meet & Greet video call included
    • Additional nanny interviews are $10 each
    • The $49.99 booking fee is settled before we schedule the call
    Hiromi T.
    COMPLIMENTARY MEET & GREET
    12:34
    STEP 05 / 06
    Within 24 hoursFree

    We handle the rest.

    Once you have chosen your nanny and confirmed your schedule, we send the Master Service Agreement and your invoice. After payment clears, your booking is confirmed and your nanny signs their own agreement.

    • Master Service Agreement sent for review and signature
    • We ask for an emergency contact name and phone number
    • Pay by Stripe (card, plus processing fee) or Zelle (no processing fee)
    STEP 06 / 06
    Day oneHourly rate

    Arrive to a familiar face.

    Your nanny is ready on day one. She already knows your kids, your routines, and what your family needs. You arrive and go enjoy your trip.

    • A WhatsApp group with you and your nanny opens ~24 hours before
    • Your nanny meets you on day one, already knowing your family
    • Extra hours and approved reimbursements are invoiced after the service
    What it costs

    One booking fee.
    Then your nanny's hourly rate.

    The booking fee is charged once per country and covers your whole trip there. If we cannot find a nanny for your request, it is fully refunded.

    Booking fee
    $49.99
    Once per country · refunded if no match
    Nanny rate · Japan
    $35–$45
    Per hour
    Nanny rate · Taiwan
    $28–$38
    Per hour
    Transportation
    $15
    Daily stipend
    Meet & Greet
    Free
    One included · $10 each after
    Minimum booking
    4 hrs
    Per day · 6 hrs recommended
    Payment
    Stripe or Zelle
    Zelle has no processing fee
    Step 01 starts here

    Tell us where
    you're going.

    Start your plan

    3 minutes · No commitment