Three minutes. No login. Just enough so we know what we're looking for.
Pick your destination, drop in your travel dates, and tell us about your kids — names, ages, anything we should flag. The form is short on purpose. We don't need to know your life story to start matching.
A token KYC step. Nothing scary — just enough that nannies know you're a real family.
We verify your identity through a quick ID + selfie check. The $5 covers the third-party verification cost; it's deducted from your first booking. This single step is why our nanny side trusts us back — they only meet vetted families.
Powered by Stripe Identity. Your data is encrypted and not shared with nannies.
A 10-minute call with our concierge — Maria in Lisbon, Eiko in Tokyo, or Kai in Honolulu.
No bots. We text or call you (your pick) to understand the trip beyond the form: are you bringing a stroller? Is one kid going through a phase? Any hopes, fears, dietary stuff? This is the conversation that makes the matching work.
Not a search result. A short, considered list — read profiles, watch their 60-second intros.
Our team picks three caregivers from our roster — by your kids' ages, your trip's shape, and what came up on the call. Each profile shows you full vetting, photos, languages, references, and a personal video.
Talk to each one. Ask anything. Watch how they are with your kid on screen. Then choose.
Free meet-and-greets via our scheduled video room. Bring your kids on the call — most parents do. We send a question prompt sheet beforehand if you want one. Pick who you click with; lock in the booking when you're ready.
Your nanny is at the hotel. She knows the kids' names. You go eat that first real dinner.
On arrival, your nanny meets you at the hotel for a 30-minute walk-through — routines, allergies, where the inhaler lives, how you do bedtime. Then you go. Live in-app chat with her, with our concierge, and a 24/7 emergency line for anything in between.
Concierge, matching, and three video interviews — all included. You pay your nanny's hourly rate when she's with your kids. That's it.
Two reasons. First, it covers the third-party identity check (Stripe Identity). Second, it filters out the small number of bad actors who try to game free childcare platforms — our nanny side knows every family has been verified, which is why they trust us back. The $5 is credited to your first booking, so it costs you nothing net.
